109 S. King St., Leesburg, VA 20175  ·  Mon-Fri 10am-5:30pm  ·  Sat 8:30am-5:30pm

Send Them the Best!

Know someone who deserves a hug, a thank-you, a care package — a standing ovation? Whatever message you’re sending, send it in style with Lola’s fresh, 100% scratch-made cookies. As Washingtonian magazine says: Cookies don’t get any better!

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Questions?

We have lots of answers directly below — check them out! If you still have questions, please e-mail us or call (703) 544-LOLA.

Shipping 101

We ship our fresh-baked treats via UPS on Mondays, Tuesdays and Wednesdays.

Most shipments take two days to arrive. If your order ships on Tuesday, for example, it'll likely arrive on Thursday.

If you choose Next Day Air, however, your order will arrive the day after it ships. And if your gift's destination is near us — near Washington, DC, basically — it'll likely take just one day, too.

If an exact arrival date is very important to you, please let us know. However, Lola's shipments can never arrive on a Saturday, Sunday, or Monday.

Since You Ask ...
  • We ship only three days a week so that our goodies won't sit in a UPS warehouse over the weekend.
  • We don't offer local delivery; please select UPS Ground or customer pickup.
  • We don't ship our cupcakes or cakes.
  • UPS doesn't ship to P.O. boxes or APO/FPO (armed forces) addresses, so we don't either.
  • Please triple-check the shipping address. We're not responsible for bad addresses, and we may charge a fee to sort out shipping problems.
  • UPS Ground shipping isn't available to certain states because delivery would take longer than two days. Please choose 2nd Day Air instead.
  • We don't require a signature for our packages. Please be sure your recipient isn't on vacation!
  • Our shipping fees are based on a real-time quote from UPS, plus a fee for packing & handling.
  • If you still have questions, please e-mail us or call (703) 544-LOLA.
Product photography by Amy Dyckovsky and Lorraine Hooper
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